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JevanaJourneys

It's our top priority to protect your information...

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PRIVACY POLICY

 Policy

Effective Date: [1/1/2024]

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Jevana Journeys ("we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us by our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided to us through our services.

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Information We Collect

Personal Information

  • Identification Data: Name, contact details (address, email, phone number).

  • Travel Preferences: Destination preferences, travel dates, special requests, and any other details provided to personalize your travel experience.

  • Payment Information: Credit/debit card details, billing address, or other payment-related data necessary for processing transactions.

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Automatically Collected Information

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How We Use Your Information

Service Provision

  • Customized Services: To create personalized itineraries, provide travel planning services, and fulfill bookings according to your preferences.

  • Communication: To communicate with you regarding bookings, updates, promotions, and customer support.

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Legal Compliance

  • Regulatory Obligations: To comply with legal requirements, such as tax obligations, fraud prevention, or responding to legal requests.

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Information Sharing and Disclosure

Third-Party Service Providers

  • We may share necessary information with trusted third-party service providers (such as airlines, hotels, and tour operators) to facilitate bookings and deliver services effectively.

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Legal Compliance and Protection

  • We may disclose information when required by law, to protect our rights, or in response to legal processes.

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Data Security and Retention

Security Measures

  • We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

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Data Retention

  • We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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Your Choices and Rights

Access and Control

  • You have the right to access, correct, or delete your personal information held by us. You may also opt out of marketing communications at any time.

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Children's Privacy

Age Restriction

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from minors without parental consent.

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Changes to This Policy

Policy Updates

  • We may update this Privacy Policy to reflect changes in our practices. Any substantial changes will be communicated through our website or via email.

 

Contact Us

Inquiry and Assistance

  • If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please email us at hello@jevanajourneys.com

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